Autonom8 partners with TVS Electronics to automate service operations

Autonom8, a leader in GenAI-driven hyperautomation, has announced a partnership with TVS Electronics, a Chennai-based provider of electronics and technology solutions, to enhance service intelligence and streamline operational efficiency. This collaboration brings real-time insights and automation to TVS Electronics’ service operations, helping improve call trend analysis, rescheduling, cancellations, and engineer performance tracking, says a release.

In the electronics and service industry, optimising service operations is crucial for maintaining customer satisfaction and operational efficiency. Autonom8’s GenAI-powered Service Intelligence tool empowers TVS Electronics with real-time insights into call trends, cancellations, and rescheduling, improving service delivery; automated tracking of engineer performance, ensuring efficient field operations and instant, structured responses to service-related queries, reducing manual intervention.