Eternal reports net down 78%, revenues up 64% in Q4FY25

Eternal Ltd (formerly known as Zomato Ltd) posted a consolidated net profit of ₹39 crore in the March quarter, down nearly 78 per cent over ₹175 crore in the corresponding period of the previous fiscal. Consolidated revenue from operations grew 64 per cent to ₹5,833 crore. Profitability was hit by higher expenses, lower-than-expected growth in food delivery business and accelerated investments in expanding the quick commerce store network.

The company said net order value of its B2C businesses grew 53 per cent year on year to ₹17,440 crore in Q4FY25. Food delivery business’ net order value grew 14 per cent year on year to ₹8,210 crore, but declined 3 per cent quarter on quarter.

Deepinder Goyal, Founder and CEO, Eternal, said that growth remains below expectations for now in the food delivery business due to a sluggish demand environment and temporary shortage of delivery partners due to high demand for them in quick commerce, given the rapid expansion of the industry in the last few months. “Competition from quick delivery of packaged food from quick commerce is leading to drop in demand for food delivery from restaurants,” he pointed out.

“We have a number of promising initiatives in the pipeline….hoping some of them will work and lead to higher growth, without compromising on profitability. We don’t see any long-term structural reason for this slowdown, as the fundamentals, which is low penetration of restaurant food and increasing urbanisation and per capita income in India, remain unchanged,” he said.

Blinkit biz

Quick commerce business’ net order value (NOV) grew 121 per cent to ₹7,362 crore. Blinkit added (highest-ever) 294 net new stores, and is on track to get to 2,000 stores by December.

“We have a large market opportunity to cover and we remain confident of the profit potential in this business in steady state (5-6 per cent of NOV). In the near term, the losses will increase or decrease depending on how the pace of expansion and competitive intensity play out over the next few quarters,” added Albinder Dhindsa, Founder & CEO, Blinkit.

Published on May 1, 2025